DT Towing (Diversi-Tech) Ball Mount Hitch Vunerability
so, i guess i pissed them off..
Altashot wrote:Yep! It happens! Some product are poorly engineered. Some designers that didn't understand security has pushed this thing into production. Trying to make Millions $$$, they overlooked the flaw or simply considered it "good enough" for sales. Improving the design or admitting to the flaw would cost too much to fix. Not to mention that they already have a 100,000 of them in stock. So they keep on selling it to unsuspecting retailers that are now stuck with a large amount of inferior product. Trusting consumers buy them and don't know better. Some, like you, soon discover that it is not safe and now fell ripped off.
I am truly sorry you now own a product you are not happy with. The response from the manufacturer clearly shows that they want you to "keep quiet" on the subject. That hitch looks so good too and seems to be of a good quality. Maybe it can be salvaged by welding the screw in?
M.
Keeper of the Bests / Supreme Overlord of Small Format Interchangeable Picking Nightmares
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Keeper of the Bests / Supreme Overlord of Small Format Interchangeable Picking Nightmares
Posts: 2167
Joined: Sun Jul 24, 2011 11:16 am
Location: Canada
OldddffAASSTT the Spin Master Extraordinaire and American Lock Slayer
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nhoj_yelbom wrote:another response
Hi John,
...This is why we insist that you just simply return the product and then you will not have any reason to complain about the design...
Thanks,
Paul Williams
Diversi-Tech Corp.
MBI wrote:nhoj_yelbom wrote:another response
Hi John,
...This is why we insist that you just simply return the product and then you will not have any reason to complain about the design...
Thanks,
Paul Williams
Diversi-Tech Corp.
I find this line particularly interesting. "Insist"? Really?
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